Certificate in Medical Device Quality Management (MDQM)


The OrthoWorx Center of Excellence at Grace College presents the Certificate Program in Medical Device Quality Management (MDQM).

The MDQM Certificate Program will equip you for a rewarding and challenging career in medical device quality management. Grace College is adjacent to Warsaw, Indiana—the Orthopaedic Capital of the World®—and is proud to partner with OrthoWorx to offer this exciting industry-focused program.

The Orthopaedic/Medical Device manufacturing environment is dynamic, and the stakes are high. There is no room for error when patient safety and your company’s reputation are on the line. Effective quality systems and practices must be in place and be followed every day for maximum productivity and device effectiveness. Medical device professionals trained in quality management help ensure excellence in all critical processes, including design, manufacturing, record keeping, complaint handling, auditing and testing, and vendor relations.

The MDQM program consists of five courses offered in a convenient one-night-a-week format at Grace College. All courses are five weeks long and are taught by industry professionals who bring not only academic excellence to the classroom, but also their real-world experience! The in-depth curriculum is built around materials endorsed by the American Society for Quality (ASQ). Each course will conclude with a comprehensive assessment of the material, and successful completion is determined by a final score of 80 percent or better. Learners will access a variety of educational tools, including an online learning management system. The entire MDQM program is scheduled to run from January through July on consecutive Monday evenings. No previous college experience is required for admission. Sound interesting? Challenging? This may just be the program you have been looking for to take you to the next level in your career advancement. Enroll now for one or all of the courses. Just click on the link below to complete an online form. Make sure to indicate the course(s) in which you wish to enroll, and an admission counselor will follow up by phone or e-mail.

Do you have your associate’s degree and wish to complete a Bachelor of Science in Medical Device Quality Management? If so, click here for more information.

Grace College and OrthoWorx are also pleased to offer a Master of Science degree in MDQM. Click here for more details and to access an online application.


To discuss your educational goals and the MDQM Program further, please contact the program director:
Dr. Steve Grill
574-372-5100, ext. 6511 or 855-267-6722


Quality Systems (QMD 1000)

Content areas in this course will include:

  • Quality concepts
  • Management responsibility
  • Quality policy
  • The cost of quality
  • Survey of the regulations: FDA QSR, global regulations, pre-market submissions, 510(k), PMA, CE mark, medical device law
  • Review of all quality system elements (quality system requirements; design controls; document controls; purchasing controls; identification and traceability; production and process controls; acceptance activities; non-conforming product; CAPA; labeling and packaging controls; handling, storage, distribution, installation, and records; servicing; and statistical techniques)
  • Quality systems interactions and interdependencies (integrated quality management), implementation, and compliance with FDA QSR (CFR21 part 820), ISO, and other regulatory and notified body regulations
  • Audit: QSIT, supplier audit, internal audit, program and schedule development, audit readiness, audit process management, addressing audit findings, audit reports, audit questions
  • Managing regulatory compliance inspections/audits (FDA, notified bodies, etc.)
  • Document controls: document control ANSI/AAMI/ISO standards and compliance, records management (records retention, device master record, device history record, quality system records), complaint files, training requirements


Survey in Statistics (QMD 1400)

Content areas in this course will include:

  • Probability and statistics
  • Data analysis
  • Statistical process control
  • Statistical tools for six sigma: charts, controls and diagrams
  • Design of experiments: establishing, controlling and verifying process capability and product characteristics


Design Control and Assurance (QMD 1200)

Content areas in this course will include:

  • Research and development processes (phase gate, etc.), new product development, design control requirements—FDA and MDD
  • Design inputs and outputs, design review, design transfer and changes, design history files
  • Validation and verification
  • Mistake-proofing, failure modes and effects analysis for design
  • SWOT analysis
  • Avoidance of overly burdensome processes
  • Human factors and competency requirements 
  • Design for manufacturability and reliability
  • Project planning


Manufacturing Quality and Supply Chain Management (QMD 1300)

Content areas in this course will include:

  • CGMP (device master record, production and process controls and changes, packaging, labeling, storing, distribution, etc.)
  • Failure modes and effects analysis for process, inspection, verification and validation (for both process and software), metrology, clean and sterile requirements
  • Statistical process control
  • Non-conforming product, identification and traceability of product, environmental control, manufacturing material removal, calibration, acceptance activities
  • Calculating cost of quality, quality programs and initiatives, strategies for cost improvement, relationship between quality improvements and financial performance, lean principles and processes, introduction to six sigma, metrics, performance optimization
  • Diagnosing and solving problems in real time
  • Supplier selection, supplier quality, supplier controls, raw material quality control, customer supplier partnership management, supplier non-conformances, supplier certification
  • Purchasing controls


Post Market Surveillance (QMD 1100)

Content areas in this course will include:

  • Complaints and complaint handling
  • Reporting to regulatory bodies (FDA, global)
  • MDR reporting
  • Corrections and recalls, developing and deploying an action plan, market withdrawals
  • CAPA—elements of effective CAPA, verification and validation of CAPA, CAPA effectiveness, documenting CAPA
  • Post market clinical data, retrospective analysis, trending and tracking, trending tools, signal detection informing appropriate action, risk assessment
  • Health hazard assessments
  • Adverse event investigations
  • Trend investigations, root cause analysis
  • Proactively surveying of customers (proactive versus reactive), customer loyalty surveillance


*NOTE: MDQM Certificate (1000 series) requires all five classes. A Bachelor's in Quality Management (3000 series) requires all classes plus the Bachelor in Management degree core (GOAL curriculum). Bachelor’s students can elect which five GOAL classes will be replaced by QM classes. A Master’s in Quality Management (5000 series) requires six QM classes (with an additional level of work per class) plus ORCA core (four classes) and two regulatory classes from the ORCA curriculum.